Terms and Conditions
Welcome to Let's Toast sg!
Let’s Toast SG - Tiramisu Online Delivery Terms and Conditions
Your Status
1.1 By placing an order through our website, you confirm that:
1.1.1 You are legally capable of entering into binding contracts.
Definitions
2.1 "The Company" or "We" refers to Let’s Toast SG.
2.2 "Tiramisu" refers to the product sold by Let’s Toast SG, including any variations or offerings.
2.3 "Self-Collection" refers to the option where the customer picks up their order from the designated location.
2.4 "Delivery" refers to the option where the customer’s order is delivered to the provided address.
2.5 "Order" refers to the customer’s request for a Tiramisu product, which may include delivery or self-collection.
Contract Formation with The Company
3.1 Upon placing an order, you will receive an acknowledgment email confirming receipt. This does not signify acceptance of the order. Your order is considered an offer, and the contract ("the Contract") only materializes upon our acceptance and dispatch confirmation via email.
3.2 Full payment is mandatory through your selected payment method during checkout. Orders will only be processed upon receipt of full payment.
Price and Payment
4.1 We reserve the right to change prices, with reasonable notice, before changes take effect. Any changes will not impact orders made before the effective date.
4.2 Customers are responsible for ensuring the accuracy of their order details, including the delivery address or self-collection time. We are not responsible for delays or issues arising from incorrect details provided by the customer.
Cancellation and Refund Policy
5.1 Cancellation requests must be submitted via email. Cancellations made 24 hours before the scheduled collection or delivery time will receive a full refund. Cancellations made less than 24 hours from the scheduled time will not be refunded.
5.2 In the event of product unavailability, we will make reasonable efforts to provide an alternative or refund.
5.3 All refunds will be processed within 14 days to the original payment method.
Customer Conduct
6.1 The customer is responsible for the accuracy of the delivery address and the timely collection of their order.
6.2 Delivery is subject to availability, and we reserve the right to cancel orders due to unforeseen circumstances, such as adverse weather or delivery restrictions.
Our Liability
7.1 We guarantee that the products sold through our site will be of satisfactory quality.
7.2 Our liability for any purchased product is limited to the purchase price of the item.
7.3 We reserve the right to modify or discontinue the Service at any time without prior notice. We will make reasonable efforts to notify customers of any significant changes through our communication channels.
Events Outside Our Control
8.1 We are not liable for delays or failures caused by events beyond our control, such as natural disasters, traffic disruptions, or unforeseen operational issues.
8.2 In the event of such disruptions, we will do our best to fulfill orders, but we cannot guarantee delivery or self-collection within the expected time.
Waiver
9.1 Failure to insist on strict performance of these terms does not waive our rights or obligations.
9.2 Any waiver by us of any provision must be expressed in writing and is only valid for the specific instance it is granted.
Severability
10.1 If any provision is found to be invalid or unenforceable, it will be removed, and the remaining provisions will continue in full effect.
Entire Agreement
11.1 These Terms and Conditions constitute the entire agreement between the customer and Let’s Toast SG and supersede all prior understandings or agreements.
Our Right to Vary These Terms and Conditions
12.1 We retain the right to revise and amend these Terms and Conditions at any time. Any changes will be communicated to customers before the dispatch of their order.
Law and Jurisdiction
13.1 Orders placed through our website are governed by Singapore law. Any disputes are subject to the jurisdiction of the courts of Singapore.
Contact Information
For any inquiries, please contact us at letstoast.sg@gmail.com